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Human’s AI platform is built with the utmost attention to data security, privacy, and user control. We implement strict measures to protect user data, ensure compliance, and give users control over their information, creating a trustworthy environment for AI-powered customer support.

Zero Data Retention

Human operates with advanced AI models through private, dedicated servers under a strict Zero Data Retention (ZDR) policy. This ensures that the models cannot store or retain any data beyond what's necessary to complete your request, and they do not use it to improve or train the AI. Your data and confidential information remain entirely under your control, with options to remove it from Human at any time.

• Full Data Ownership: Your prompts, responses, and training data are exclusively accessible to you, ensuring no third-party access or sharing with other clients.
• No Data Used for AI Training: None of the data processed—whether for generating responses, customizations, or fine-tuning—contributes to training or improving the underlying models.
• Secure, Region-Based Processing: Data is processed within the specified geographic region, maintaining compliance with data residency and security requirements, with all interactions encrypted and monitored to prevent misuse.

Secure Data Handling

At Human, we employ advanced security protocols to protect data privacy at every stage, ensuring user information is isolated, encrypted, and inaccessible to unauthorized parties:

• End-to-End Encryption: Data is encrypted both in transit and at rest, using industry-leading encryption standards, safeguarding it from unauthorized access.
• Logical Data Isolation: All user data is logically isolated to maintain strict separation between customer interactions, preventing any cross-access between accounts.
• Region-Specific Processing: Your data is processed within designated geographical regions to meet regional compliance and data residency requirements. We avoid global processing unless required, providing predictable, local data handling based on your selected region.

Data Ownership and Access Control

Human gives you full ownership of your data, ensuring it remains exclusively accessible to you while adhering to strict access controls:

• Exclusive User Access: Only you have access to your data; it is never shared with other clients, third parties, or external platforms.
• Protected Custom Models: Any fine-tuned models developed with your data are for your use only, ensuring that your custom configurations and improvements remain private.
• Controlled Data Sharing: Human does not share your data with other entities or utilize it in any external applications. We prioritize your control and the integrity of your data in all processes. Human does not share your data with other entities or utilize it in any external applications. We prioritize your control and the integrity of your data in all processes.